FREQUENTLY ASKED QUESTIONS

Browse our collections, select your preferred product, choose your size and colour, and complete checkout using the available payment options.

Once your order is dispatched, use the tracking details provided in your shipping confirmation. If you need help, contact us with your order number.

Delivery times depend on your location and courier service. Please check the estimated delivery information at checkout and your shipping updates. See our Shipping Policy for details.

COD is available only where shown as an option at checkout.

Check the size chart on the product page before ordering. If you need help choosing a size, contact our support team.

Refunds are considered for incorrect items supplied due to an HS Clothing error, manufacturing defects, or products damaged during delivery. Eligible issues must be reported within 48 hours of delivery. Size exchanges may be requested within 7 days, subject to stock availability and our policy conditions. Please read our Refund Policy for full details.

We do not offer refunds for change of mind or incorrect size or colour selections made by the customer. Please review product details and the size chart before ordering.

Contact us as soon as possible. Changes or cancellations depend on the order's processing and dispatch status and cannot be guaranteed once shipped.

Available payment methods are displayed at checkout. Please check the options before completing your order.

Yes, contact us with your design idea, quantity, garment requirements, and expected timeline so we can review your request.

Custom products are generally not eligible for returns due to change of mind or customer-provided design details. Defective or incorrectly produced custom items can be reported under our policy. See our Refund Policy.

Email: help.hsclothingstore@gmail.com
WhatsApp: +91 9769412504
For order-related enquiries, include your order number so we can assist you efficiently.